Shipping policy
Shipping Policy
At LUX RIVEN, we are committed to delivering your order safely and on time.
Order Processing
All orders are processed within 3–5 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping Times
Once your order has shipped, delivery within Saudi Arabia typically takes 7–14 business days, depending on your location and the shipping method selected at checkout. Please note that delivery times are estimates and may vary due to customs processing or unforeseen delays.
Shipping Rates
Shipping charges are calculated at checkout based on the size, weight, and destination of your order.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery status.
Customs and Import
For international shipments, your order may be subject to import duties and taxes, which are the responsibility of the customer. LUX RIVEN is not responsible for delays caused by customs processing.
Questions?
If you have any questions about your order or our shipping policy, please contact us at support@luxriven.com.